Introducing our innovative Landline texting platform

Designed for reseller success, text-enable your clients existing VoIP or Toll-Free phone numbers and create a call or text line

Built for Business Success

SMS Factory’s innovative texting platform helps every business to increase productivity and enhance customer experience

Sales

Convert leads into sales by communicating effectively with your prospects

Marketing

Communicate with your customers on the channel they already like and prefer

Service

Increase productivity with fewer phone calls while decreasing response time to your customers

Billing

Decrease delinquent accounts and loss of customers with direct interaction

Inbox

Our inbox allows your team to reply to business text messages from anywhere. Have two-way conversations with your customers, compose and save commonly used responses and designate “keywords” for auto-replies.

Contact Management

Easy to use design will allow you to import unlimited existing contacts, segment into categories for targeted messaging. You can import them from Gmail, Microsoft Outlook, or using our CSV template. You can also export numbers stored in our system at any time.

Text Blasting

Create customized text messages, announcing product sales, change of business or school hours, even emergency alerts, and send them to your pre-loaded list of contacts. Send your text blasts right away or schedule them for a specific date and time.

Appointment Reminder

Reduce the number of No-Show's, contacts will receive an SMS reminder prior to their upcoming appointment and be able to confirm, reschedule or have a conversation without ever picking up the phone.

API's

With our application programming interface, software systems and servers can merge without difficulty ensuring quality results. Bring our features into your own system to provide everything your clients need to get started with business texting.

%

Of consumers have a positive impression of companies that offer texting

%

Of consumers prefer texting over email or phone to communicate with businesses

%

Of customer report frustration when calling customer services

%

Of text messages are opened compares to 20% open rate of emails

Instant activation
No integration needed

Enable SMS communication on your customers landlines or Toll-Free numbers within minutes