Credits are used for the following features:

Sending text alerts – A credit is used for each message sent through a text alert. For example, if you sent a text alert to 100 contacts, your account would be deducted 100 credits.

 

Tags as a keyword auto-replies – A credit is used each time an individual texts a tag (keyword) created in an account. The auto-reply that the individual receives does not use a credit. Please note that if an individual texts a keyword that doesn’t have an auto-reply created, it will still deduct a credit.

 

Credits aren’t deducted when having one-to-one conversations between your account and an individual in the inbox. Also, credits are not deducted when scheduling reminders.

 

Thank you for choosing SMS Factory!